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当前学科：星级酒店服务营销
题目：
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酒店的每个成员都是团队不可缺少的一分子，应在共同的目标指引下，团结奋进、众志成城地向目标迈进，为此我们需要做到？（）
A . A、不推诿，不自大
B . B、不特殊化
C . C、接受冲突
D . D、既坚持原则，又高度协作
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Good Communication for Making Friends As a communication skills trainer, I've met a wide range of people. Some people have trouble associating with others and have difficulty making friends. So I would like to discuss two key points to making good friends. The first is to show respect and love for your friends through your words. Try to say things to others that would feel good to you if you heard them. For example, say things like, "Thanks for the great time" and "It was really nice to get to know you."If you are not good at speaking, then smiling and using body language to express your sincerity is also an effective way to communicate. Additionally, I recommend that when you meet someone new send them an e-mail or letter before the day is over to express how nice it was to meet them. The goal of good communication is to reach another person's heart and form a comfortable relationship. It is, therefore, based the premise that you get rid of your worries and become a bright and positive person. When there is static noise over the phone line, you can't hear the other person clearly, right? In the same way, when your mind is full of worries and you try to communicate with another person, you cannot give or receive messages accurately. For example, let's say you are still tied to a past wound of being betrayed by a friend and feeling hurts .Even if you meet someone new and he or she tells you, "Let's be good friends," you may not be able to accept it because you will hear a negative inner voice saying something like "I might be betrayed again" or "the person might have a hidden agenda."With this worry in your mind, you will not be able to make friends. If you can be refreshed and get rid of your worries, you should be able to sense others' thoughts and feelings without prejudice and build a relationship of trust. If you really can't let go of your painful past experience, then try to change your perspective on the experience. For example, try to think that it was a necessary lesson for you to understand others' pain. If you can think of the positive intention behind the event, then you will be able to view the experience favourably and feel better. The main topic of the passage is（） The effective way to communicate includes（ ） The effective way to communicate includes（ ） Which of the following statements is NOT true according to the passage? （ ） The example in paragraph 2 is intended to show that（ ） In the sentence "the person might have a hidden agenda" (para.2) ,the word "agenda" means（）
计算机挂号传送挂号信息操作中易出现的是（）
政府举行土地使用权拍卖出让，有意购买者可以委托房地产估价人员为其评估能够承受的最高购买价格，这也是一种（）。
化学性眼外伤急救处理原则首选（）