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在企业面对突然发生的损害其形象、造成严重损失的危机事件时，针对其发生原因制定旨在（）事件消极影响，重塑企业形象的公关活动成为企业危机公关。
A . 扩大
B . 延长
C . 减小
D . 消除
E . 保持
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