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Dear Sir or Madam,

  Thank you(1)your mail．We are(2)to hear that our price for your required product is(3)for your acceptance．You mentioned that Japanese goods are being offered to you(4)a price approximately 8% lower than our quotation.

  We accept your position, but we are of the opinion that the quality of the other makes does not measure up to that of our products．Although we are keen to do business with you, we regret that we cannot accept your counter offer.

  We do want to try and work with you, and meet your request, but the best we can do is to reduce our previous quotation by 3%．We hope that this will(5)your approval.

  We look forward to hearing from you.

  With best regards,